App outage, Sporadic

Incident Report for Spiff

Resolved

The incident has been resolved.

Posted Apr 08, 2022 - 16:34 UTC

Monitoring

Issue seems to be resolved, we are monitoring for further performance problems.

Posted Apr 07, 2022 - 16:38 UTC

Identified

Reports on designer slowness are still being received.

Posted Apr 07, 2022 - 15:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 06, 2022 - 19:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 06, 2022 - 18:05 UTC

Update

Spiff application has recovered, however, the designer feature is still slow and being triaged.

Posted Apr 06, 2022 - 18:00 UTC

Update

Currently looking into sporadic slowdowns and issues with the application.

Posted Apr 06, 2022 - 17:45 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 06, 2022 - 17:24 UTC

Investigating

We are currently looking into slowdowns with the designer feature of Spiff app.

Posted Apr 06, 2022 - 17:06 UTC

This incident affected: Spiff Application (Designer).