Spiff Status Page
app.spiff.com Database Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 2025 - 14:00 UTC
Scheduled - app.spiff.com databases will be adding new indexes for the upcoming migration to Salesforce Hyperforce. Expect the application to be periodically unavailable during this time.
May 17, 2025 14:00 - May 18, 2025 02:00 UTC
Spiff Status Page Migration to status.salesforce.com
Update - REMINDER - 5 days remaining before status.spiff.com moves status.salesforce.com/products/Spiff. Please subscribe on status.salesforce.com to continue to receive Spiff status updates.
May 12, 2025 - 15:18 UTC
Monitoring - Next Friday, 5/16/2025, the status.spiff.com site is moving to status.salesforce.com. To ensure you still continue to receive notifications of status and scheduled maintenances please subscribe to the Spiff application on status.salesforce.com.

https://status.salesforce.com/products/Spiff - Global subscription to all Spiff Instances
https://status.salesforce.com/instances/SPIFF-EU-GCP - EU GCP instance (eu.spiff.com)
https://status.salesforce.com/instances/SPIFF-EU1 - EU Falcon instance (eu1.spiff.com)
https://status.salesforce.com/instances/SPIFF-APP-GCP - US GCP instance (app.spiff.com)
https://status.salesforce.com/instances/SPIFF-US1 - US Falcon instance (us1.spiff.com)
May 09, 2025 - 22:04 UTC

About This Site

Welcome to the Spiff status page. Here you will find real-time updates about the status of our platform and services.

Uptime over the past 90 days. View historical uptime.
www.spiff.com (Marketing page) ? Operational
90 days ago
100.0 % uptime
Today
Spiff Application Under Maintenance
90 days ago
99.91 % uptime
Today
Notifications Under Maintenance
90 days ago
100.0 % uptime
Today
Commission Calculations Under Maintenance
90 days ago
100.0 % uptime
Today
app.spiff.com ? Under Maintenance
90 days ago
100.0 % uptime
Today
Designer Under Maintenance
90 days ago
100.0 % uptime
Today
Authentication and login ? Under Maintenance
90 days ago
99.55 % uptime
Today
Spiff Analytics Under Maintenance
90 days ago
100.0 % uptime
Today
API ? Under Maintenance
90 days ago
99.55 % uptime
Today
Reporting Under Maintenance
90 days ago
100.0 % uptime
Today
Statements Under Maintenance
90 days ago
100.0 % uptime
Today
Teams Under Maintenance
90 days ago
100.0 % uptime
Today
Salesforce Sync Connector Under Maintenance
90 days ago
100.0 % uptime
Today
Spiff Mobile ? Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 17, 2025

Unresolved incident: app.spiff.com Database Maintenance.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Data not updating in Designer
Resolved - Only affecting GCP US (app.spiff.com).Feature degradation on Designer
Calculation results not updating in a number of Spiff Designer Views due to slow loading times. Lasted for 15 minutes.
May 14, 19:30 UTC
Spiff Application Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:30 UTC
Scheduled - We will be performing application maintenance tomorrow evening PM (US) and early AM (EU) time. The expected time is 4 hours
May 12, 23:30 UTC
May 13, 2025

Unresolved incident: Spiff Status Page Migration to status.salesforce.com.

May 12, 2025
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
May 8, 2025

No incidents reported.

May 7, 2025
Degradation in Reporting Data Updates
Resolved - This incident has been resolved.
May 7, 15:26 UTC
Monitoring - EU and US are now in a Stable state and we are monitoring reporting jobs
May 6, 23:30 UTC
Update - EU servers are now updating Reports and in a Stable state. US update is rolling out soon
May 6, 23:19 UTC
Identified - The issue has been identified and a patch is being deployed. The underlying issue is all Custom Reports, Advanced Analytics (DataCloud only), and Expense Reports in EU and US are not refreshing since yesterday (5/6 9:00pm UTC).
May 6, 22:44 UTC
Investigating - We are currently investigating an issue with data updates to Custom Reports, Advanced Analytics, and Expense Reports.
May 6, 21:08 UTC
May 6, 2025
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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